How five primary healthcare clinics cut finance reporting from two weeks to one day

IMAGE Social Welfare Organisation, our founder's own organisation, runs five primary healthcare clinics in Chattogram that see more than 100,000 patients a year. Sayeed Iftekhar built its software: an electronic health record with finance and inventory modules, used at all five sites. Finance reporting fell from about two weeks to one day.

Whose clinics are these?

IMAGE Social Welfare Organisation is our founder's own organisation, not a client. Sayeed Iftekhar is its Deputy Chief Executive. It runs a network of five primary healthcare clinics in Chattogram, Bangladesh, which see more than 100,000 patients a year.

What was built?

Sayeed built the software the clinics run on:

  • An electronic health record (EHR)
  • A finance module
  • An inventory module

It is deployed at all five sites. Each clinic enters its daily income and expenses into the same system, so finance figures for the whole network sit in one place.

What changed?

MeasureResult
Finance reportingFrom about two weeks to one day
CostsDown 20 to 30 percent in the first year
Cost recovery at one clinicFrom 80 percent to 100 percent

Why does this matter to a Bizonix client?

It is where Bizonix started. In Sayeed's words:

I started Bizonix after digitising my own clinics and seeing how much of an organisation's work is quietly lost in registers and WhatsApp. I build for the organisations I know from the inside, and I tell clients when a better process would serve them more than new software.

The same approach now goes into the systems we build for clients, such as the custom operations system for Sijjil Travels. If you want to see how that works for your organisation, read about custom operations systems.