Operations software for Hajj and Umrah operators
Bizonix builds custom operations systems for Hajj and Umrah operators who run bookings on WhatsApp, invoices from Word templates and payments in notebooks. Bookings, instalments, visa batches, sub-agent ledgers and invoicing move into one system. It starts with a one-week Admin Audit, and one workflow goes live in 30 days at a fixed price.
Does this sound like your agency?
- Bookings come in on WhatsApp and end up in Excel.
- Invoices are typed up from Word templates, and every staff member does them differently.
- Instalment payments are written in a notebook.
- You can't see at a glance which pilgrims are in which visa batch, or where their documents are.
- Nobody is quite sure what each sub-agent owes.
- Closing the season takes weeks of matching it all up.
Sijjil Travels, a Hajj and Umrah operator in Chattogram, ran bookings across WhatsApp, Word templates and Excel, with payments in notebooks, before we built their system. Their season close took about two weeks.
What do we build for Hajj and Umrah operators?
A custom operations system, built around how your agency already works. We have built each of these for Hajj and Umrah work:
- Bookings and packages
- Instalment payments
- Visa batch tracking
- Documents and MOFA tracking
- Sub-agent ledgers
- Pilgrim records
- Invoicing with controlled invoice IDs
- A reporting dashboard
See what's included and how the price works on custom operations systems for Hajj and Umrah operators.
Has this worked for another operator?
Yes. Sijjil Travels now runs bookings and packages, invoicing, payments and accounting in one system, with a reporting dashboard on top. It went live in early 2026. Invoice IDs are controlled, there is one place to look, and season close takes hours instead of about two weeks.
Season close used to take two weeks. Now it takes hours.
Neaz Mahmud, Co-Founder, Sijjil Travels
Read the Sijjil Travels case study.
What about Saela?
Saela is our Hajj and Umrah agency software, an Umrah ERP. It is in development and not yet available. It draws on what we learned building Sijjil's system, though Sijjil itself runs on its own custom build.
Follow its progress on Saela's website.
How do I start?
With the Admin Audit. We spend a week finding where your team's hours go, then give you a plain plan for what to fix first. If we can't find 10 hours a week, the audit is free. If you go ahead, the audit fee is credited against the build, and one workflow goes live in 30 days.
If a standard tool fits your agency, we say so.
Email contact@bizonix.tech, message us on WhatsApp at +880 1973 940343, or book a call through the contact form.
Questions
What can a custom system handle for a Hajj or Umrah agency?
We have built bookings and packages, instalment payments, visa batch tracking, documents and MOFA tracking, sub-agent ledgers, pilgrim records, invoicing with controlled IDs and a reporting dashboard. The Admin Audit decides which workflow comes first.
How much does a custom system for a Hajj or Umrah agency cost?
The build is a fixed price, quoted after the Admin Audit. The audit fee is credited against the build, and the audit is free if we can't find 10 hours a week.
How long does it take to go live?
One workflow goes live in 30 days. If it's late, we keep building free until it's live.
How is this different from Saela?
Saela is our Hajj and Umrah agency software, and it is in development. A custom build is made around your agency's own process and is available now. Sijjil Travels runs on a custom system, not on Saela.
Who owns the system Bizonix builds?
Yes. You own the code, the data and the accounts. If you cancel the optional Keep Automating plan, the system stays yours.
Do you work with operators outside Bangladesh?
Yes. We are based in Chattogram (UTC+6), delivering remotely, with calls in Gulf and UK business hours and US mornings. We work with organisations in Bangladesh, Malaysia, the UK, the US, the UAE, Saudi Arabia and Australia.