How Sijjil Travels closes a Hajj season in hours

Sijjil Travels, a Hajj and Umrah operator in Chattogram, ran bookings across WhatsApp, Word templates and Excel, and kept payments in notebooks. Bizonix built them a custom operations system for bookings and packages, invoicing, payments, accounting and reporting. It went live in early 2026, and season close now takes hours instead of about two weeks.

By Sayeed IftekharPublished

Who is Sijjil Travels?

Sijjil Travels is a Hajj and Umrah operator based in Chattogram, Bangladesh. Neaz Mahmud is its co-founder.

What was the problem?

Before the new system, Sijjil's work was spread across tools that didn't connect:

  • Bookings ran across WhatsApp, Word templates and Excel.
  • Every staff member invoiced differently.
  • Payments were recorded in notebooks.
  • Closing the season took about two weeks.

What did Bizonix build?

A custom operations system, built around how Sijjil already works. It covers:

  • Booking and packages
  • Invoicing
  • Payments
  • Accounting
  • A reporting dashboard

All five parts are finished and in use. The system went live in early 2026.

What changed?

BeforeAfter
Season closeAbout two weeksHours
InvoicesEvery staff member invoiced differentlyControlled invoice IDs
RecordsSpread across WhatsApp, Word, Excel and notebooksOne source of truth

What does Sijjil Travels say?

Season close used to take two weeks. Now it takes hours.

Neaz Mahmud, Co-Founder, Sijjil Travels

Does Sijjil Travels use Saela?

No. Sijjil runs on its own custom system, built by Bizonix. Saela, our Hajj and Umrah agency software, is a separate product and is still in development. Read why we are building Saela.

Could the same work for my agency?

If your bookings, invoices and payments are spread across WhatsApp, Word, Excel and notebooks, start with the Admin Audit. In a week we find where your team's hours go and give you a plain plan. Then one workflow goes live in 30 days at a fixed price, quoted after the audit.

See custom operations systems for Hajj and Umrah operators, or read more on software for Hajj and Umrah operators.

  • Custom operations systems (ERP) for Hajj and Umrah operators

    Bizonix builds custom operations systems (ERP) for Hajj and Umrah operators: bookings and packages, instalment payments, visa batches, sub-agent ledgers, pilgrim records and invoicing in one system. It starts with a one-week Admin Audit. Then one workflow goes live in 30 days, at a fixed price quoted after the audit.